Terms of Service
Last updated 5 September 2026
These terms govern the use of ingress3d.com, the client portal, and the interactive homesite maps we build and host. Using any of them means you accept them. If you are agreeing on behalf of a company, you are confirming you have the authority to bind it.
- 1. Who this is between
- 2. The service
- 3. Accounts
- 4. Acceptable use
- 5. Your data stays yours
- 6. Our intellectual property
- 7. Embedding a map
- 8. People who use your map
- 9. Third-party services
- 10. Fees
- 11. Availability and support
- 12. Confidentiality
- 13. Term and termination
- 14. Disclaimers
- 15. Limitation of liability
- 16. Indemnification
- 17. Export and sanctions
- 18. Changes
- 19. Governing law
- 20. General
1. Who this is between
These terms are between Ingress3D (545 N McClurg Ct #2620, Chicago, IL 60611, USA) — "we", "us" — and you. Where we have signed a separate written agreement, order form or statement of work with you, that document governs and these terms fill the gaps.
2. The service
We design, build and host interactive homesite maps for residential and land developments, and we provide a portal where you manage the homesite records behind them, see enquiries, and — where you have bought it — view engagement analytics.
One map is built per community, from plans you supply. What is included in your build, and what it costs, is set out in your order form rather than here.
3. Accounts
You are responsible for the accounts you create and everything done under them. Keep credentials to yourself, use a password you do not use elsewhere, and tell us promptly if you think an account has been compromised.
You must give accurate contact details and keep them current — that is how we reach you about security and service problems. We may suspend an account that is being used to attack the service or that puts other clients at risk, and we will tell you why.
4. Acceptable use
You agree not to:
- Break the law with it, or use it to infringe someone else's rights.
- Upload material you do not have the rights to publish — including plans, imagery and copy.
- Probe, scan or attack the service, or try to reach data belonging to another client.
- Scrape it, or extract data by automated means beyond the interfaces we provide.
- Resell, sublicense or white-label the service without our written agreement.
- Reverse engineer it, except where law says you may despite this clause.
- Misrepresent homesite availability or pricing in a way that misleads buyers.
- Remove or obscure attribution we have asked you to keep.
5. Your data stays yours
Homesite records, plans, imagery, copy and enquiries you put into the service remain yours. You grant us a licence to host, copy, transmit, adapt and display that content strictly so we can run the service for you — for example, rendering your plan into a map and showing it to people on your website. That licence ends when the content is deleted, subject to backups ageing out.
You can export your homesite data at any time while your account is active. On request within 30 days of termination we will provide a final export. After that we may delete it.
We may use aggregated, de-identified statistics about how the service is used to improve it. Nothing in that output identifies you, your development, or anyone who used your map.
6. Our intellectual property
The software, map engine, dashboards, designs and documentation are ours and stay ours. You get a non-exclusive, non-transferable, revocable right to use them for your own developments for as long as your subscription is current. Nothing here transfers ownership.
If you send us feedback or ideas, we may use them without obligation to you. We mention it only so nobody is surprised.
7. Embedding a map
Your map is designed to be embedded on your own website. You may embed it on domains you own or control. We can restrict embedding to a list of domains you give us; until you give us one, any site can frame the map, so tell us your domains if that matters to you.
You are responsible for the accuracy of what your map shows. Prices, availability and homesite details come from you, and we display what we are given.
8. People who use your map
When someone sends an enquiry through your map, that is your relationship, not ours. You are the controller of their data and we process it on your instructions, as described in our Privacy Policy. You are responsible for having your own privacy notice, for any consent your jurisdiction requires, and for answering requests those people make about their data. We will help you do that.
9. Third-party services
The service runs on infrastructure operated by others — hosting, database, email delivery — and may link to or interoperate with tools you choose, such as your CRM. We are not responsible for those services, their availability, or their terms. Where we introduce a new provider that handles your data, we remain accountable to you for it.
10. Fees
Build fees and subscription fees are set out in your order form. Unless it says otherwise: subscriptions renew for successive terms until cancelled; fees are payable in advance; and amounts are exclusive of VAT, sales tax and similar, which you pay in addition where they apply.
Fees already paid are non-refundable except where these terms or the law say otherwise. We may change pricing for a renewal term on 30 days' written notice before it starts; if you do not want the new price, cancel before the term begins. Persistently unpaid invoices may lead to suspension after we have told you and given you a chance to fix it.
11. Availability and support
We aim to keep the service available and to give reasonable notice of planned maintenance, but we do not commit to an uptime figure unless your order form contains a service level agreement. Support is provided through the portal and by email to hello@ingress3d.com, during business hours.
12. Confidentiality
Each of us may learn things about the other that are not public — pricing, release strategy, technical detail. Neither of us will disclose the other's confidential information except to people who need it and are under a duty of confidence, or where the law compels it. This does not cover information that is already public, was already known, or is independently developed.
13. Term and termination
These terms apply for as long as you use the service. Either of us may terminate a subscription at the end of its current term with the notice set out in your order form, or immediately if the other commits a material breach and fails to fix it within 30 days of being told.
On termination your access ends and your map stops being served. Section 5 (final export), 6, 12, 14, 15, 16 and 19 survive.
14. Disclaimers
We warrant that we will provide the service with reasonable skill and care. Beyond that, and to the fullest extent the law allows, the service is provided "as is" and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that the service will be uninterrupted or error-free, or that it will produce any particular commercial result. A map is a sales tool, not a promise of sales. Nothing in these terms excludes liability that cannot lawfully be excluded — including for death or personal injury caused by negligence, or for fraud.
15. Limitation of liability
To the fullest extent the law allows, neither of us is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost sales or lost data, however caused.
Each party's total liability arising out of these terms is capped at the fees you paid us in the 12 months before the event giving rise to the claim. This cap does not apply to your obligation to pay fees, to either party's indemnity obligations, or to liability that cannot lawfully be capped.
16. Indemnification
You will defend and indemnify us against third-party claims arising from content you put into the service, from your use of it in breach of these terms, and from your handling of enquiries made through your map.
We will defend and indemnify you against third-party claims that the service, used as we intended, infringes their intellectual property. If that happens we may modify the service, obtain a licence, or terminate the affected subscription and refund fees covering the unused period.
In each case the indemnified party must give prompt notice, let the other control the defence, and cooperate reasonably.
17. Export and sanctions
You confirm you are not located in, and not acting on behalf of anyone located in, a country or on a list subject to trade sanctions that would make providing this service unlawful, and that you will not use the service in breach of export control law.
18. Changes
We may update these terms. Minor changes take effect when posted with a new date at the top. For changes that materially reduce your rights we will give account holders at least 30 days' notice by email, and continuing to use the service after that means you accept them. We may also change or discontinue features; where a change materially degrades something you are paying for, you may cancel and receive a refund for the unused part of the term.
19. Governing law
These terms are governed by the laws of the State of Illinois, United States, without regard to conflict-of-law rules, and the courts there have exclusive jurisdiction. Before filing anything, please write to hello@ingress3d.com — most disputes are a misunderstanding that a conversation fixes faster than a court will.
20. General
- Entire agreement. These terms, your order form and the Privacy Policy are the whole agreement, replacing anything said before.
- Severability. If a clause is unenforceable, the rest stands and that clause is narrowed to the minimum that works.
- No waiver. Not enforcing something once does not mean giving it up.
- Assignment. Neither of us may assign these terms without the other's consent, except to a successor of the business.
- Force majeure. Neither of us is liable for delays caused by events genuinely beyond our control.
- Independent parties. Nothing here creates a partnership, joint venture, or employment relationship.
- Publicity. We would like to name you as a client and show your map. We will ask first, and you can say no or withdraw permission later.